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Check with the System Maker's Support, their on-line documentation and drivers, troubleshooting, and ask in their forums about any known issues. Double check for Windows 10 compatibility or known issues. ASUS - Service <-- includes Live Chat http://www.service.asus.com/ ASUStek Support http://support.asus.com/ ASUStek Forums http://vip.asus.com/forum/default.aspx?SLanguage=en-us ASUStek Drivers http://support.asus.com/download/download.aspx?SLanguage=en-us
Check this : WINKEY + X OR place the mouse in the lower left corner and Right Click - Command Prompt (ADMIN) Enter the below (or COPY and PASTE ) :
1. Control Panel - Troubleshooting - Hardware and Sound - Configure a Device. See if that troubleshooter helps. 2. Control Panel - Device Manager - DVD-CD drivers - Right Click the drive - Driver Tab - Click Update Drivers - then Uninstall the drive - then restart the computer 3. See if this helps - use the 'Manual' methods Fix: DVD Drive Not Detected In Windows 8/10 http://www.intowindows.com/fix-dvd-drive-not-detected-in-windows-8/ If needed let's test the CD/DVD drive to see if it works at all : Try this to see if the drive is viable at all (you will need to make these on another computer since your's will not start - XP, Vista, 7, 8/8.1 , or 10 or even running Linux does not matter). You could also try booting with another Windows disk - any OS though do not use it to try to ANY repairs unless it is absolutely the same version of Windows on your system - just boot to see if the drive works. You can even make a Windows 10 DVD boot disc by running the Windows Media Creation tool (on any computer) - Windows Media Creation Tool (make 32 or 64 both disk same as the OS version you are running. http://www.microsoft.com/en-us/software-download/windows10 Setup/Settings (BIOS/CMOS) often F2 so watch the screen as you boot - set the boot order to CD/DVD first. Remember to set it back when done. Or ry booting to a Linux boot disk. If the drive will not boot to these then it has failed or there are other hardware issues affecting it. However even it does boot that does not mean there are not some possible hardware issues affect the drive's other functions. Trinity Rescue Kit - Download on upper right of page http://trinityhome.org/Home/index.php?wpid=1&front_id=12 Hirem's Boot CD is another good choice http://www.hirensbootcd.net/download.html http://www.hirensbootcd.net/cd-contents/138-hbcd-111.html System Rescue CD http://sysresccd.org/Main_Page Scan a Windows PC for Viruses from a Ubuntu Live CD http://www.howtogeek.com/howto/14434/scan-a-windows-pc-for-viruses-from-a-ubuntu-live-cd/ Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer Check the cabling to be sure nothing has come loose. Kung fu panda 3 free download.
More expert help with CD/DVD drive issues available here : Forums - a lot of real expert help http://club.myce.com/
CD/DVD units
Asus X551m Usb Controller Drivers
http://club.myce.com/f61/
Asus X551m Usb Controller Driver Windows 7
Hope this helps. --------------------------------------------------------------------------------------------
Asus X551m Usb Controller Driver Windows 10
Rob Brown - Microsoft MVP
Asus X551m Review
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